Case Study: Major North American Mobile Network Operator achieves rapid expansion of cybersecurity services and protects customer data with Thales OneWelcome's SafeNet Trusted Access

Mobile Network Operator Expands Cybersecurity Services Portfolio and Protects Customer Data with SafeNet Trusted Access

Major North American Mobile Network Operator sought to add advanced access management and multi‑factor authentication to its enterprise cybersecurity services after a data breach at one of its customers. The operator selected Thales OneWelcome’s SafeNet Trusted Access Premium to meet requirements for broad MFA options, multi‑tenant architecture, conditional authentication, single sign‑on and flexible billing.

Thales OneWelcome provided subject‑matter experts, assessment workshops and deployment support to implement SafeNet Trusted Access Premium with hardware and software tokens, FIDO and certificate‑based authentication, SSO and Azure AD/Office 365 integration. The solution was rapidly onboarded as a managed service, protecting an enterprise customer with over 20,000 users, enabling centralized access management, lowering breach risk and allowing the MNO to offer a new, profitable cybersecurity service while Thales OneWelcome supplies second‑ and third‑level support.