Case Study: Vanquis Banking Group strengthens privacy operations with OneTrust

Vanquis Financial Group serves 2.4 million customers with OneTrust privacy operations

Vanquis Financial Group, a UK-based FTSE 250 company providing personal credit products, faced complex challenges in managing its privacy operations following the implementation of the GDPR. The company needed a technology solution to automate processes and serve as a central repository for customer, employee, and vendor data. They selected OneTrust's privacy management platform, specifically utilizing its Data Mapping, Assessment Automation, Third-Party Risk Management, and Data Subject Rights Automation modules.

By implementing OneTrust, Vanquis automated key initiatives like privacy impact assessments, data breach notifications, and third-party due diligence. The solution provided a single source of truth and an auditable view of data across the company. As a result, Vanquis not only gained a better understanding of how data flows throughout the organization but also transformed privacy into a competitive business advantage, demonstrating its commitment to customer data protection and compliance with current and future regulations.

Vanquis Financial Group

Mike Dronfield

Chief Information Security Officer