Case Study: City of Neuilly sur Seine achieves streamlined GDPR compliance and centralized privacy management with OneTrust

The City of Neuilly Administration Develops its Personal Data Protection Program with OneTrust

The City of Neuilly, a municipal administration serving about 60,000 residents with 1,200 employees, needed to centralize GDPR compliance for many processes handling sensitive citizen data. Faced with fragmented tools for records of processing, data subject access requests, incident management, consent and vendor contracts, the city selected OneTrust and deployed its privacy management platform—including Assessment Automation, Data Mapping, DSAR, Vendor Risk Management, Policy & Notice, Incident & Breach, Universal Consent and Preference Management, and Cookie Consent.

OneTrust consolidated the city’s workflows, automating assessments and DSARs, centralizing supplier contracts and consent management, and providing timestamped, auditable records for CNIL reporting. As a result, the city achieved faster handling of incidents and access requests, a single centralized supplier register, improved cross-team accountability, and a measurable return on investment reported within the first weeks of use.

City of Neuilly

Stephanie Goychman

Data Protection Officer