Case Study: Make-A-Wish International achieves streamlined privacy assessments and improved efficiency with OneTrust

Sharing the Power of Privacy Make-A-Wish International Streamlines Assessments with OneTrust

Make-A-Wish International, the global wish‑granting charity serving children in more than 50 countries, needed to protect sensitive beneficiary and donor data while running a lean international team and meeting GDPR‑level privacy standards. To replace inefficient Excel-based recordkeeping and create a central point to track, measure and action privacy processes—including mapping global data transfers and running customized risk, vendor and impact assessments—Make‑A‑Wish selected OneTrust, using its Assessment Automation and Data Mapping modules.

OneTrust implemented Assessment Automation and Data Mapping, with Make‑A‑Wish’s Data Protection Officer customising templates and completing initial data mapping in about five months. The solution centralized privacy operations, automated assessments and reporting, reduced manual effort for the small team, increased confidence in compliance, and encouraged broader OneTrust adoption across the organisation (leading to investments in OneTrust’s risk management and awareness training modules).

Make-A-Wish

Avril Lee

Data Protection Officer