Case Study: Queue Associates achieves global GDPR compliance and streamlined privacy operations with OneTrust

OneTrust and The Data Privacy Group Deliver Returns on Queue Associates’ Privacy Investment

Queue Associates, the largest Microsoft Dynamics GOLD Certified Partner in the New York metro area with global operations, faced a growing patchwork of privacy regulations after GDPR and needed to empower employees to own privacy processes. With support from The Data Privacy Group they selected OneTrust and deployed a comprehensive suite including Assessment Automation, Data Mapping, Data Subject Access Requests, DataGuidance, Awareness Training, Incident Management, and Policy and Notice Management to build a scalable, future-proof privacy program.

The Data Privacy Group rapidly implemented OneTrust using proven templates, enabling Queue Associates to roll out role-based awareness training, cookie consent management, centralized dashboards, and streamlined DSAR handling; the company also achieved ISO 27001. For about $50,000 in year-one licensing, services, and training, Queue Associates reached GDPR compliance, improved DSAR response times and accuracy, and reported “no fines in the past year,” illustrating measurable returns on their OneTrust investment.

Queue Associates

Jeffrey Goldstein

Managing Director