Case Study: Office Depot Europe achieves scalable, efficient privacy management with OneTrust

Office Depot Europe is Taking Care of Privacy with OneTrust

Office Depot Europe, an enterprise‑level retailer operating across 10 European countries, needed to scale and localize its privacy program to meet GDPR and country‑specific requirements while providing transparency to partners and customers. To replace manual processes and support cross‑departmental compliance, Office Depot selected OneTrust and implemented Assessment Automation, Data Mapping, Data Subject Rights (DSAR), and DataGuidance.

OneTrust centralized assessments and data flows with custom templates, automated triggers (e.g., DPIAs), DSAR management, and regulatory research, giving Office Depot on‑demand reports and clearer oversight. The outcome was fewer manual tasks, faster responses, and real scale — managing 50 processes and handling thousands of assessments with a four‑person team — making privacy a practiced part of the business and improving compliance, transparency, and ROI.

Office Depot

Rob Ploum

IT Compliance Officer