Case Study: Synergy Care achieves 3x ROI and faster reimbursed remote monitoring with OneStep

Synergy Care achieves 3x ROI in 60 days with OneStep

OneStep collaborated with Synergy Care, a provider facing financial pressures from shrinking reimbursement rates and payer refusals. The customer needed to implement a remote patient monitoring program that could quickly demonstrate improved patient outcomes and a clear financial return to justify its long-term use.

OneStep provided a solution that automatically captured patient gait data via a smartphone, enabling therapists to adjust care plans in real time. This data also powered Synergy Care's remote therapeutic monitoring (RTM) program, which was operational for all four musculoskeletal CPT codes in under 60 days. The results were significant: a patient named Helen dramatically improved her mobility and reduced her fall risk, while Synergy Care achieved a 3x ROI from RTM within 60 days, with all four CPT codes successfully reimbursed.

Synergy Care