Case Study: P&V Insurance speeds up life applications with OneSpan e-signatures

P&V Insurance finalizes life applications in 15 minutes with OneSpan

P&V Insurance, a major Belgian cooperative insurance group, faced challenges with inefficient paper-based processes that created friction for their agents and prevented a fully digital customer experience. To overcome this and support a larger digital transformation, they partnered with vendor OneSpan to implement an electronic signature solution, specifically OneSpan Sign.

The solution involved a private cloud deployment of OneSpan Sign that was integrated with their core systems and a qualified timestamp service. This provided the foundation for an enterprise-wide e-signature service, first applied to life insurance applications. The results for P&V Insurance were significant; agents could now finalize applications in as little as 15 minutes, policy issuance was accelerated, and feedback from both agents and clients was highly positive.

P&V Insurance