Case Study: Finastra LaserPro achieves end-to-end digital loan origination with OneSpan Sign

Onespan Sign for Finastra Laserpro Achieve End-To-End Digitization of Your Loan Origination Process With e-Signatures

Finastra LaserPro, a loan origination platform, faced the challenge of getting borrowers to provide secure, legally binding signatures without the friction of downloading, printing, signing and scanning documents. To streamline multi-document, multi-signer workflows and eliminate manual errors, the customer integrated OneSpan via OneSpan Sign for Finastra LaserPro to deliver in-app e-signature capabilities.

OneSpan implemented OneSpan Sign directly inside LaserPro, enabling lenders to send documents for e-signature, use dynamic templates, authenticate signers (Q&A, SMS, email), auto-archive completed files, and capture comprehensive tamper-evident audit trails accessible on any device. The solution delivered rapid setup, end-to-end digitization, lower costs and fewer manual errors, and strong customer metrics for OneSpan: ~90% customer adoption, 98% customer satisfaction and 96% customer retention, plus compliance with SOC 2, FedRAMP and HIPAA.

Finastra LaserPro