Case Study: Odeabank achieves stronger mobile banking security and seamless authentication with OneSpan

Odeabank boosts digital security for 90% of transactions with OneSpan

Odeabank, a top Turkish bank, faced the challenge of improving customer experience and protecting against fraud, particularly SIM swap attacks, while ensuring regulatory compliance. To address this, they partnered with vendor OneSpan to integrate software authentication directly into their mobile banking app, moving away from less secure SMS-based one-time passcodes.

By implementing OneSpan's integrated software authentication solution with push notifications, Odeabank created a seamless and secure experience for users. The results included positive customer feedback, the ability to capture fraud attempts before customers were harmed, and full compliance with new Turkish banking regulations. OneSpan's solution enabled the bank to significantly reduce its vulnerability to SIM swap fraud.

Odeabank