Case Study: NASA’s Jet Propulsion Laboratory achieves paperless contracting and cuts approval times by 2–6 weeks with OneSpan Sign

NASA JPL - Customer Case Study

NASA’s Jet Propulsion Laboratory (NASA JPL) needed to replace a paper‑intensive contracting process that routed thousands of pages and often took 2–6 weeks to obtain internal signatures. To create a paperless, mobile-ready procurement workflow and improve file management and auditability, JPL partnered with OneSpan and deployed OneSpan Sign behind the firewall as a core component of its Interactive Acquisition Network (IAN).

OneSpan integrated OneSpan Sign with JPL’s IAN (and planned SharePoint connectors/APIs), providing embedded visual audit trails, vendor‑independent verification, and strong authentication. The results: after 5,000 e‑signed contracts the lab reduced signature cycles from weeks to days, freed staff to focus on core work, and realized an initial $30,000 annual savings in one department; OneSpan’s solution is now used by 140 Acquisitions personnel and is being rolled out enterprise‑wide.

NASA JPL