Case Study: a largest energy retailer in NA saves 75% with OneSpan Sign

Largest Energy Retailer in NA saves 75% with OneSpan

The largest energy retailer in North America faced a significant challenge when its e-signature provider, DocuSign, attempted to raise rates by 600%. This was a critical issue as the company's door-to-door sales channel, its largest B2C revenue generator, depended entirely on the ability to collect signatures via its mobile app. The retailer needed to find a new vendor to avoid exorbitant costs and maintain its vital sales process.

The retailer switched to OneSpan Sign, implementing its Enterprise Plan which integrated directly with their mobile app and offered white-labeling capabilities. The solution was implemented 50% faster than planned and rolled out to 350 field reps in one week instead of four, with a completely problem-free deployment. By moving to OneSpan, the customer saved 75% compared to DocuSign's original renewal price and reported greater levels of service and support.