Case Study: Joint Chiefs of Staff achieves a paperless, secure electronic approval workflow with OneSpan's ApproveIt

Joint Chiefs of Staff - Customer Case Study

The Joint Chiefs of Staff needed a secure, low‑integration electronic signature solution to accelerate workflow and create a paperless environment at the Pentagon without extensive training for staff on tight deadlines. They engaged OneSpan and implemented the ApproveIt Desktop electronic signature software to meet these requirements.

OneSpan integrated ApproveIt Desktop into the JCS LAN and rolled it out to 1,500 Joint Staff members so MS Office documents, forms and action requests could be electronically signed, authenticated and routed. OneSpan’s solution enabled a department‑wide paperless workflow, improved signature security and document authentication, automated approvals, and delivered substantial man‑hour and cost savings.

Joint Chiefs of Staff

Chris Agan

Lieutenant Commander