Case Study: USDA APHIS achieves rapid e-signature digitization and 40,000+ signed documents with OneSpan Sign

How USDA Digitized Their Processes with E‑Signatures in Record Time

USDA APHIS faced an urgent need to digitize signature workflows when COVID‑19 lockdowns closed service centers and in‑person signing became unsafe. To maintain continuity of services to producers and overcome fragmented, legacy processes across agencies, they selected OneSpan and its cloud‑based e‑signature product, OneSpan Sign.

OneSpan deployed OneSpan Sign as an integrated, cloud e‑signature and document‑processing workflow, paired with policy updates and rapid training to scale across service centers. The OneSpan solution enabled remote collaboration, reduced in‑person contact, and—within six months—supported more than 40,000 e‑signed documents, accelerating approvals and preserving mission continuity.

USDA APHIS