Case Study: Leading Insurance Company achieves rapid digital adoption and cuts application time from 30 days to 10 minutes with OneSpan

How to Achieve Your Digital Insurance Vision with Transformative Technology

Leading Insurance Company faced an urgent need to accelerate digital channels for sales, onboarding, claims and ongoing account maintenance as COVID-19 pushed customers toward remote interactions. To modernize workflows and enable legally enforceable, human‑assisted virtual agreements, they engaged OneSpan and its e‑signature and identity‑verification capabilities, including OneSpan Sign and OneSpan Sign Virtual Room.

OneSpan implemented e‑signatures, digital identity verification and a virtual signing room to enable secure, real‑time assisted transactions with full audit trails. The impact is evident in comparable OneSpan deployments: for example, Munich Re’s use of OneSpan Sign for Pegasystems achieved a 15% adoption rate versus a 2% industry benchmark and reduced application processing from 30 days to 10 minutes, illustrating the measurable gains OneSpan can deliver in adoption and processing time.