Case Study: State of Vermont achieves 75% faster contract approvals and eliminates courier fees with OneSpan eSignLive cloud e-signatures

Government Using E-Signatures on the Cloud to Accelerate Contract Approvals and Go Green

The State of Vermont’s Department of Information and Innovation was slowed by a paper-heavy, courier-dependent vendor contract process that drove up costs and delayed approvals. To streamline signing and support green initiatives, the State deployed OneSpan’s eSignLive cloud e-signature service so officials and contractors could sign contracts quickly and securely online.

Using OneSpan eSignLive, internal approval time dropped about 75%—from roughly four weeks to seven days and in some cases two days—while vendor signatures now arrive within 24 hours instead of two weeks. The change eliminated average $30 round-trip courier fees per contract, dramatically reduced paper use, and added digitally sealed, tamper-evident legal evidence to improve security and help the State meet its cost‑cutting and sustainability goals.

State of Vermont

Kris Rowley

Chief Information Security Officer