Case Study: globalCOAL achieves 38% increase in coal brokered with OneSpan Sign

globalCOAL - Customer Case Study

globalCOAL, the provider of a leading coal trading platform, needed to modernize its onboarding and make it easier for customers to access its Standard Coal Trading Agreement. The company was slowed by the administrative burden and time delays of paper contracts—especially across international time zones—so globalCOAL selected OneSpan’s cloud e-signature service, OneSpan Sign, to streamline the process.

OneSpan implemented OneSpan Sign as a REST/JSON-integrated, brandable e-signing solution with a full audit trail, enabling faster, more secure online signing of the Product Licensing Agreement and quicker access to the Coal Trading Agreement. As a result of the OneSpan deployment, globalCOAL saw a roughly 38% year‑over‑year increase in coal brokered, driven by reduced turnaround times and stronger signing evidence.

globalCOAL

Eoghan Cunningham

CEO