Case Study: Donegal Insurance Group accelerates independent agent digital business with OneSpan eSignature

Donegal Insurance Group streamlines agent eSignatures with OneSpan across 22 states

Donegal Insurance Group, a mid-sized P&C insurer, faced a challenge with time-consuming manual follow-up due to errors on paper applications from their network of independent agents. To improve this process and the digital experience for agents, they partnered with vendor OneSpan to implement its OneSpan Sign Enterprise Plan eSignature solution.

OneSpan's solution was embedded directly into Donegal's existing agent portal, creating a seamless digital workflow. This integration saved time for both agents and policyholders, improved internal productivity by reducing manual follow-up, and accelerated processing cycles. The implementation by OneSpan provided Donegal with greater visibility into transactions and expedited issue resolution.

Donegal Insurance Group