Case Study: Banco BHD León achieves secure remote e-signatures and faster approvals with OneSpan Sign

BHD Leon Implements Electronic Signature

Banco BHD Leon, a leading bank in the Dominican Republic, needed to accelerate its digital transformation and reduce in‑branch interactions during the COVID‑19 pandemic while maintaining security and regulatory compliance. To meet these challenges the bank partnered with OneSpan and adopted OneSpan Sign to enable remote, legally compliant electronic signatures for customers and employees.

OneSpan implemented OneSpan Sign across multiple workflows—supplier payments, internal approvals, loan restructuring and more—securing INDOTEL endorsement and completing rollout in under one month to become the first Dominican bank to use advanced e‑signature technology. The OneSpan solution cut the need for branch visits, sped up approvals and improved customer and employee satisfaction, while leveraging OneSpan’s certified security posture (SOC 2, ISO, GDPR, etc.) to ensure regulatory and data protection requirements were met.

Banco BHD Leon

Camilo Sierra

Regional Sales Manager