Case Study: thredUP achieves same-day inventory onboarding and improved site search with OneSpace

ThredUp - Customer Case Study

thredUP, a leading online consignment shop, faced a fluctuating, high-volume inventory challenge: every item needed descriptive product attribute tags (size, color, pattern, etc.) before it could appear on the site, and the small internal team couldn’t scale predictably. To solve this, thredUP engaged OneSpace for product attribute tagging and access to its flexible, on‑demand talent network.

OneSpace deployed a trained freelance workforce and a tagging workflow that included review and database integration, allowing thredUP to process its backlog and start onboarding new items the same day they arrived. The OneSpace team assigned roughly 2.7 million attributes to 1.6 million item photos, boosting productivity without adding full‑time headcount and materially improving site search, customer experience, and targeted marketing pages.

ThredUp