Case Study: Sprocket boosts engagement and retention with OneSignal

Sprocket Embraces International Reach with OneSignal

Sprocket, a bicycle marketplace app, needed a scalable way to improve onboarding, re-engagement, and retention across a growing international user base. Working with OneSignal, the team used messaging tools including email, mobile push notifications, Journeys, and intelligent delivery to better support transactional alerts and user engagement.

OneSignal helped Sprocket automate offer and referral notifications, time messages for global audiences, and build onboarding journeys to drive first-time listings and purchases. Through ongoing A/B testing, Sprocket saw measurable gains including a 106% reduction in Android churn, a 66% increase in overall 30-day activity, and a 3.6% lift in overall purchases.

Sprocket

Seven Shurygin

Founder