OneSchema
10 Case Studies
A OneSchema Case Study
Mobile reCell, a provider of software-driven recovery for corporate IT assets, faced a significant challenge with its CSV import processes. Manually processing customer data files for their new platform was extremely time-consuming and error-prone, taking a team of four up to three hours per file and requiring constant engineering support to troubleshoot issues like misformatted data and duplicate entries.
By implementing OneSchema, Mobile reCell automated and streamlined its data validation. The solution enabled the customer experience team to clean and upload files in just three minutes instead of three hours, a 60x improvement. The intuitive tool provided smart suggestions for fixing errors and was set up with minimal development resources, dramatically reducing the daily burden on both the operations and engineering teams.
Chris Berry
VP of Customer Experience