Case Study: Premier Pet Supply Achieves Faster, Scalable Same-Day Delivery with OneRail

Premier Pet Supply Sees Pawsitive Gains in Delivery Following OneRail Partnership

Premier Pet Supply, a Michigan-based pet retailer, faced logistical challenges with its in-house same-day delivery service. Using employees' personal vehicles was costly, created liability risks, and prevented staff from focusing on in-store customer service. To find a dependable and scalable solution, the company partnered with delivery platform OneRail.

OneRail provided a seamless, unified delivery platform that connected to Premier Pet Supply's existing systems, eliminating the need for in-house deliveries. The solution allowed the company to expand its delivery zones by 50% and handle 10% more deliveries. By implementing OneRail, Premier Pet Supply realized $60,000 in annual labor savings and an additional $10,000 in vehicle wear-and-tear savings, all while maintaining a high-quality customer experience.

Premier Pet Supply

Mike Palmer

Owner