Case Study: Healthcare Company achieves scalable healthcare IT and improved scheduling efficiency with Onepath

Using the Latest Healthcare Technology to help Patients and the Community

Healthcare Company, a 135-bed full-service hospital, was facing IT limitations that made it difficult to grow and support a new facility. It selected Onepath after evaluating vendors, looking for help with UCS refresh, IT enhancements, storage, wireless networking, security, voice refresh, and unified communications.

Onepath audited the environment, worked with hospital staff to identify pain points, and expanded the hospital’s IT backbone into a more flexible, scalable platform. The upgrade connected the call center with scheduling, added automated appointment acceptance and rescheduling, and improved convenience for patients while saving the hospital time and costs.