Case Study: Leading Communications Technology Providing Company upgrades 147 locations with Onepath telephony infrastructure services

Southeast regional bank finds the easy way to upgrade branch telephony infrastructure

Leading Communications Technology Providing Company faced a complex telephony upgrade for a large Southeast community bank with 147 locations, including 143 branches, two loan processing offices, and two securities trading floors. The challenge was to modernize the bank’s telephony infrastructure without disrupting business operations or missing a strict completion deadline.

Onepath supported the project with deployed services, including site-specific solution design, Day One support, credentialed field engineers, and overnight installations. Onepath also handled logistics, staging, kitting, shipping, scheduling, and user training, helping the bank turn up all 147 locations on time, improve connectivity, reduce asset overhead, and lower interbank telephone fees through a shared platform.