Case Study: Multinational Leader in Consumer & Business Telecommunications Services achieves a successful nationwide digital menu board rollout with Onepath

Multinational Leader in Consumer & Business Telecommunications Services

Onepath worked with a multinational leader in consumer and business telecommunications services to support a nationwide upgrade to digital menu boards for a top 5 U.S. quick service restaurant chain. The customer needed to roll out the new displays across thousands of locations while minimizing disruption to operations and coordinating with onsite renovation contractors.

Onepath implemented a dependable deployed services approach, including an installation template adaptable to 100% of restaurant configurations, specially trained “tiger teams” of field engineers, video training modules, robust reporting, and overnight service delivery with quality assurance support. This helped deliver more than 97% first-visit installation success, with effective coordination across field operations, scheduling, project management, and logistics.