Case Study: Mid-Size New England Ductwork Manufacturing Company Achieves More Stable, Scalable Fabrication Operations with Onepath

IT outage on critical manufacturing equipment for ductwork manufacturer prompts rapid recovery and long-term improvements

Mid-Size New England Ductwork Manufacturing Company relied on a single aging computer to control its automated duct fabrication equipment, and when that machine failed, production came to a halt. Onepath was brought in to help restore operations and support the manufacturer’s critical fabrication process, using managed IT and managed services expertise.

Onepath quickly stood up an older compatible Windows XP computer to get the fabrication tables running again the same day, repaired the failed machine, and built a new computer with an improved interface to the tables. As a result, the manufacturer moved from depending on one failing system to having multiple working machines, a more stable and scalable setup, and full documentation for future support.