Case Study: Leading Provider of Customized Managed Network Services achieves on-time VPN deployment without disruptions with Onepath

Installing VPN appliances in senior living communities on-schedule without disrupting day-to-day activities

Leading provider of customized managed network services needed to upgrade VPN appliances at more than 300 nationwide senior living communities within a 30-day window, while minimizing disruption to daily operations and meeting the sensitive needs of residents and staff. They turned to Onepath for deployed services and field-engineering support to manage the complex rollout.

Onepath’s project management team coordinated scheduling and change management, while its national network of field engineers dispatched to as many as 70 sites per day. The deployment achieved a 90% first-visit success rate, completed all 300+ locations on time within the 30-day timetable, and kept average on-site time to just 2 hours to reduce disruption.