Case Study: Healthcare Insurance Provider achieves 99.999% uptime with Onepath's high-availability unified voice and connectivity solution

Delivering 99.999% uptime connectivity & unified voice platform for a healthcare insurance provider

Healthcare Insurance Provider, a newly created insurance company, needed a high-availability connectivity solution and a unified voice platform for its staff. Working with Onepath, the customer faced challenges related to having all infrastructure in a single datacenter, the need for cloud connectivity, and the requirement for a scalable solution that could be installed quickly.

Onepath designed a highly redundant setup using multiple connectivity providers, temporary AT&T APEX T1 connectivity with SIP voice trunks, ShoreTel unified communications, and a wireless point-to-point fiber link for data. The result was a resilient voice and data environment that delivered 99.999% uptime over a 12-month period, giving the customer the dependable connectivity and voice platform it needed.