Case Study: Interlaced (Apple-centric MSP) achieves 30% faster onboarding and enhanced security with OneLogin

Interlaced Addresses the Unique Needs of its Apple-Centric Client Base with OneLogin Partnership

Interlaced.io is an Apple-founded managed services provider focusing on Apple-first IT for creative and cloud-forward organizations. With roughly 80% of managed devices on macOS and many clients using Google mailboxes, Interlaced struggled with traditional Active Directory and Apple’s discontinued Open Directory—making efficient, centralized onboarding and identity management a major pain point for its fast-growing, high-turnover customers.

Interlaced adopted OneLogin’s Cloud Directory and SSO (with Google integration, SAML, SmartFactor Authentication and auto-provisioning) to centralize IAM, automate onboarding/offboarding, and enforce secure access. The solution became a core offering in its security packages: about 20% of clients use OneLogin, onboarding/offboarding time fell ~30%, support tickets dropped ~10%, a compliance-focused client saved $2,000/month per seven seats after a one-week integration, and the platform enabled a seamless shift to remote work while giving clients stronger auditability and peace of mind.

Interlaced

Justin Wells

Chief Executice Officer