Case Study: CMS Legal Services achieves secure global access and dramatically faster onboarding with OneLogin

CMS Provides Secure Global Access to Essential Applications with OneLogin

CMS is a Top‑10 global network of independent law firms (17 member firms, operations in 40+ countries, 70+ offices and 4,800+ lawyers) that struggled with a patchwork of custom applications and an on‑prem single sign‑on solution. The fragmented infrastructure made it hard to deploy tools quickly, meet local compliance requirements, and maintain security; users experienced slow SSO and inconsistent sign‑in behavior, and onboarding new firms could take up to two weeks.

After evaluating IAM vendors, CMS implemented OneLogin to provide a single, secure entry point that works with each member firm’s local identity provider without changing their infrastructure. OneLogin integrated custom apps plus Skype, Slack, Office 365 and JIRA, streamlined rollouts and the user experience, and reduced onboarding from two weeks to as little as two hours in optimal cases, while improving security, flexibility and support for local compliance (including future MFA and customer identity use cases).

CMS

Hélder Santos

Director of Digital & Information Technology