Case Study: Volume Salons achieves 10x more walk-ins with OneLocal’s ReviewEdge

Volume Salons - Customer Case Study

Volume Salons, a salon in Edmonton, faced a challenge in monitoring customer feedback and lacked a strong online presence that reflected their many satisfied clients. To address this, they turned to OneLocal and its ReviewEdge technology.

By implementing OneLocal's ReviewEdge to solicit customer feedback and online reviews via text message, the salon doubled its number of online reviews and achieved a 4.9-star Google rating. This significantly improved online presence resulted in a measurable increase of 50-60 walk-in clients per month, which the owner described as their best marketing effort.

Volume Salons

Radi Jaber

Master Stylist & Salon Owner