Case Study: QEII Conference Centre achieves record occupancy and a modernised visitor experience with ONELAN digital signage solutions

QEII Centre - Customer Case Study

The QEII Centre, Westminster’s largest dedicated conference venue hosting more than 400 events a year, found its foyer and wayfinding had become outdated and confusing and launched a £12 million refurbishment in 2014 to modernize the building with AV at the core. QEII Centre selected ONELAN digital signage solutions — including ONELAN 4K and HD10F‑S players and Net‑Top‑Boxes — to underpin a new, tech‑led visitor experience alongside NEC video wall and display hardware.

ONELAN’s players and endpoints were deployed to drive a synchronized 9‑screen NEC 4K video wall, 24 airport‑style check‑in displays and 44 wayfinding screens, pulling real‑time event data into dynamic templates and animations. The ONELAN‑powered installation transformed the foyer into a bright, navigable space, delivered improved client satisfaction, increased new and repeat business (with some contracts secured for the next decade) and contributed to the Centre achieving record occupancy levels.

QEII Centre

Mark Taylor

CEO