Case Study: Birch (Birch Capital & Birch REA) achieves secure, branded client portals and faster file sharing with Onehub

Customization and flexibility yield the right online file sharing solution for Birch companies

Birch, which operates both Birch Capital (real estate finance) and Birch REA (real estate advisory), faced serious limitations with their previous file-sharing tool: poor customization, frequent client login and setup problems, and insufficient control over user permissions that risked confidential information. To address these issues they turned to Onehub for a secure, customizable online file sharing solution.

Onehub implemented a hosted service with 20–30 project workspaces accessed via a single Birch login, granular permission controls, white-label branding, familiar file/folder navigation, and one‑button bulk downloads for permitted files. The result was faster, more professional information delivery, fewer client support issues, stronger confidentiality controls that avoided prior embarrassing breaches, and measurable productivity gains across Birch’s Capital and REA operations.

Birch

J. Bruce Ricciuti

President