Case Study: Babs Paylink achieves streamlined contract processes and happier customers with Oneflow

More effective contract process and happier customers

Babs Paylink, the market leader in card payment services with nearly 50,000 terminals nationwide, needed to modernize a slow, PDF‑based e‑signature process that created multiple uneditable versions and duplicated workflows for the many parties involved. Seeking automation and better collaboration, Babs Paylink turned to Oneflow.

Oneflow replaced static PDFs with a living contract platform that automates pre‑signing and signing, lets teams add comments directly to the document, invites all stakeholders into a single shared contract, and applies role‑based permissions. The change gave Babs Paylink better control and reduced administrative work, was easy for nontechnical users, and produced positive customer feedback within one month of deployment—results Babs Paylink attributes to Oneflow.

Babs Paylink

Emma Ståhlros

Business Development Project Manager