Case Study: Eidsiva Bredbånd achieves faster sales cycles and streamlined contract handling with Oneflow

Fascinating to see how contracts reach us at completely new hours!

Eidsiva Bredbånd, Norway’s sixth-largest broadband company focused on customer experience, faced long sales cycles and heavy administration from CRM-generated PDF contracts that included lengthy terms and conditions. Customers had to print, sign, scan and return paperwork, making follow-up difficult. To streamline contract handling, Eidsiva turned to Oneflow’s digital contract platform.

Oneflow enabled Eidsiva to shorten contracts by attaching terms and conditions separately, centralize correspondence inside the contract, and use shareable links instead of emailed PDFs so all departments (including customer service) can access agreements. Oneflow’s notification and tracking features give sales reps real-time visibility when customers open, comment or sign proposals, reducing administrative work, improving collaboration and speeding up the sales process — so much so that signed contracts now arrive at varied hours, including nights and weekends.

Eidsiva Bredbånd

Sondre Elvestad

Sales Manager