Case Study: TrapoFit GmbH attracts more service customers with OneDealer

TrapoFit GmbH expands to over 300 workshops with OneDealer

TrapoFit GmbH, a vehicle repair company, faced the challenge of van owners increasingly using independent repair shops instead of authorized dealers. They created the new TrapoFit concept to win back customers by reducing costs and offering fixed-price, fixed-time service. To realize their vision of a digital franchise, they needed a software platform for a consistent, web-based, and paperless customer experience, leading them to partner with OneDealer.

By implementing the OneDealer solution, TrapoFit gained a digital after-sales workplace that automated key processes like job card creation and spare parts procurement. The OneDealer platform provided an intuitive web interface for customers, allowing for easy online booking and real-time status updates. This resulted in substantial cost reductions and a positive reception from corporate fleet clients, supporting TrapoFit's ambitious plan to expand to over 300 workshops worldwide.

TrapoFit GmbH