Case Study: Kosmocar achieves a digital sales transformation with OneDealer

Kosmocar achieves 100% user acceptance in half a day with OneDealer

Kosmocar, an official importer and distributor of VW, Audi, and Skoda automobiles in Greece, faced the challenge of modernizing its sales and service processes across its extensive dealer network to meet the demands of an evolving digital automotive landscape. To address this, they turned to the vendor OneDealer and implemented its Digital Sales Workplace platform to digitally transform their customer journey and promote best practices.

OneDealer implemented its modular platform, which acted as a hub for Kosmocar's interconnected dealerships, providing an intuitive, workflow-based user experience. The solution was met with 100% user acceptance after minimal training and led to a far more consistent customer experience across all channels. The implementation empowered employees and provided the modern digital infrastructure needed to increase lead conversion and address future automotive challenges.

Kosmocar