Case Study: Hyundai Hellas achieves digital transformation and full process control with OneDealer

Hyundai Hellas achieves 100% sales workforce acceptance with OneDealer

The customer, Hyundai Hellas, the importer for Hyundai and Kia in Greece, faced challenges with limited visibility and a lack of standardization across its dealer network's sales and after-sales processes. They needed a solution to drive digital transformation, unify customer interactions, and centrally manage service items and digital campaigns. To address this, they turned to the vendor OneDealer and its automotive retail suite.

OneDealer implemented a solution featuring a product configurator, a digital after-sales workplace, and online service and campaign management tools. This provided Hyundai Hellas with real-time visibility and complete process standardization across all dealers. The results included the successful creation of a modern digital brand image, high workforce acceptance from the first day, and full integration with the importer's back-office systems.

Hyundai Hellas