Case Study: a market leading electric organization achieves data self-sufficiency with Onebridge Enablement Services

a market leading electric organization boosts Tableau self-sufficiency with Onebridge in 6-week department training cycles

The customer, a market leading electric organization, was struggling with low adoption of its Tableau platform, with only around 10% of its 1,000+ employees using it. This limited effective cross-departmental communication and data reporting. They engaged Onebridge for Enablement Services and Organizational Change Management to guide the adoption, accessibility, and education of their data strategy, with the goal of making each department self-sufficient in creating data reports.

Onebridge implemented a multi-phase solution, beginning with a business analysis to understand departmental needs and then providing targeted classroom-style training for key users in each department. They established monthly user-groups and created on-demand resources to foster a data visualization community. As a result, the client was equipped with the knowledge and resources for self-sufficiency and was so pleased with the outcome that they continue to engage Onebridge for enablement services as they transition to a new platform.