Case Study: NSW Department of Primary Industries achieves faster, more accurate animal movement tracking with OneBlink

NSW Department of Primary Industries - Customer Case Study

NSW Department of Primary Industries (NSW DPI) faced critical delays and poor data quality from outdated web/PDF and paper forms that hindered animal movement tracking and timely biosecurity responses (notably during Japanese encephalitis, cattle tick and Varroa mite events). To enable same‑day issue management and let business teams rapidly adapt, DPI turned to OneBlink and its Low‑code Suite (LcS) to provide a 24/7, in‑house digital solution.

OneBlink implemented a low‑code platform with conditional logic, offline PWA capability, API lookups and government connectors (integrating into DPI’s Pivotal system), plus auto‑save drafts, custom PDFs and veterinary approval workflows, enabling DPI staff to self‑manage forms and apps. The OneBlink solution delivered more accurate, straight‑through data into DPI systems, reduced reporting delays and repeat site visits, and significantly improved response times and statewide biosecurity effectiveness.