Case Study: 101VOICE reduces revenue leakage with OneBill

101VOICE - Customer Case Study

101VOICE, a VoIP company based in Santa Clara, California, was struggling with revenue leakage and manual billing processes. The team needed a better way to manage a mix of monthly recurring charges, one-time charges, and metered charges, and turned to OneBill’s CPQ and BRM platform to improve billing efficiency and revenue tracking accuracy.

Using OneBill’s Flex platform, OneBill helped 101VOICE bundle different charge types into single invoices, automate rating, invoicing, tax assignment, and payment tracking, and add alerts for overdue payments and expiring credit cards. The results were significant: 101VOICE cut dedicated resource time by more than 50% and improved revenue capture, helping close the gap between its average revenue and what was actually being tracked.

101VOICE

Atman Eghbali

Chief Executive Officer