Case Study: Chadsfield Medical Practice reduces admin and GP workload with OneAdvanced GP Document Workflow

Facilitating efficient workflows with GP Document Workflow to reduce administration, reception and GP workloads

Chadsfield Medical Practice was facing an inefficient workflow where GPs had to first review all documents, creating a significant administrative burden for both clinical and support staff. To address this challenge, the practice implemented the GP Document Workflow solution from OneAdvanced.

The solution from OneAdvanced established a streamlined, one-pass system that allowed the administration team to process documents directly. This drastically reduced the workload, with only 27% of documents needing to go to a GP, a 73% reduction. This efficiency freed up time for patient appointments and also aided in reporting and audits. The measurable impact was a reduction of approximately 114 tasks sent to reception per month, allowing GPs to focus on patient care instead of administration.

Chadsfield Medical Practice

Julie Johnson

Workflow and Coding Lead