Case Study: CIM achieves a high-performance coaching culture with OneAdvanced Performance & Talent

CIM From painful paper process to a better coaching model

The Chartered Institute of Marketing (CIM) faced a challenge with its outdated, paper-based performance management system, which was admin-heavy and failed to inspire meaningful manager-employee engagement. Seeking to support organizational change and growth, CIM needed a new approach to facilitate regular feedback and development. They partnered with vendor OneAdvanced and implemented its Performance & Talent software to address these issues.

By implementing OneAdvanced's solution, C with 77% of staff now participating. The software provided critical data and reporting capabilities, allowing for the creation of a KPI dashboard used by senior management to track progress. OneAdvanced's Performance & Talent system became integral to CIM's people management strategy, building trust and providing more purpose and alignment across the organization.

CIM

Sarah Lee-Boone

Associate Director of People