Case Study: Black Country Healthcare NHS Foundation Trust accelerates digital transfer of care with OneAdvanced Clinical Document Transfer

Black Country Healthcare NHS Foundation Trust - Customer Case Study

Black Country Healthcare NHS Foundation Trust previously relied on inefficient manual processes, using email and post to send clinical correspondence to GPs, which was costly, slow, and provided no delivery confirmation. To address this challenge, they partnered with OneAdvanced and implemented their Clinical Document Transfer service.

The solution from OneAdvanced provided a secure, cloud-based platform for the instant electronic transfer of documents. The transition was smooth, and the results were significant, eliminating a process that once took up to two days and providing full auditability. This change saved the trust time and money, freed up staff resources, and led to widespread adoption across different teams and document types.

Black Country Healthcare NHS Foundation Trust

Tracy Thompson

Outpatient Manager & Head of Administration