Case Study: Santoni Shoes achieves successful Retail Pro POS implementation and streamlined operations with One Step Retail Solutions

Santoni Shoes - Customer Case Study

Santoni Shoes opened a new Madison Avenue store and selected One Step Retail Solutions to implement their point-of-sale system, Retail Pro. The primary challenge was configuring a specialized POS for a high-end specialty retailer on a tight timeline while handling multiple inventory import updates from Santoni’s corporate office in Italy.

One Step Retail Solutions delivered Retail Pro on schedule, enabling Santoni to ring sales and generate reports through the Retail Pro Reports module, and repeatedly re-imported inventory data as updates arrived. One Step provided hands‑on training, helped streamline retail operations, and continues to offer ongoing support—including assistance with physical inventory at the Madison Avenue store and the New Jersey warehouse—resulting in a successful implementation and improved day‑to‑day operations.

Santoni Shoes

D.R.

Manager