Case Study: Hicks Nurseries achieves faster checkouts and higher profits with One Step Retail Solutions

Hicks Nurseries - Customer Case Study

Hicks Nurseries, a sixth‑generation, family‑owned garden center, needed supermarket‑speed checkout and a flexible POS to handle peak spring traffic and offsite sales. One Step Retail Solutions supplied the CounterPoint point‑of‑sale system (with CPGateway) to meet those needs, allowing Hicks to process more than 2,500 transactions on a busy spring day while supporting sidewalk sales, trade shows and portable kiosks.

One Step Retail Solutions’ CounterPoint deployment — including CPGateway for sub‑two‑second credit‑card authorization and an Offline Ticket Entry option — sped checkout, reduced long lines, and improved cashier morale. The system’s reporting let Hicks time reorders daily, yielding enough inventory to capture extra sales during the season and avoid leftover stock, translating into measurable increases in sales throughput and profits.

Hicks Nurseries

Stephen Hicks

President