Case Study: Great News Cookware achieves streamlined inventory control and 10%+ customer growth with One Step Retail Solutions

Great News Cookware - Customer Case Study

Great News Cookware, a San Diego cookware retailer founded in 1977 with a demonstration kitchen and classes, was hampered by an outdated POS (Cam Data System) that delivered limited reporting, poor retail support, and inventory headaches. Seeking a modern retail solution, Great News Cookware turned to One Step Retail Solutions and the Retail Pro POS system to support its growing business and improve visibility into sales and customer data.

One Step Retail Solutions installed Retail Pro (six years ago) to enhance inventory management, reporting, and customer tracking, enabling quick lookups of past purchases, integrated gift cards, and website inventory control. As a result, Great News Cookware reports faster transactions, easier staff training, better-targeted mailers, and measurable growth — over a 10% increase in customer base this year and more than 10% annual growth in its mailing list — helping the retailer streamline operations and improve customer service.

Great News Cookware