Case Study: A.K. RIKKS achieves 40% sales growth and major time savings with One Step Retail Solutions

A.K. RIKKS, Giant Store with an Even Bigger Heart

A.K. RIKKS, a Grand Rapids apparel retailer that expanded into a 28,000‑square‑foot, department‑store‑sized location, needed a modern retail management/point‑of‑sale system to handle inventory, multi‑brand merchandising and a mobile, customer‑centric experience. They selected One Step Retail Solutions and its Teamwork retail management/point‑of‑sale platform for its customizable, experienced support and ability to scale with their ambitions.

One Step Retail Solutions implemented Teamwork across A.K. RIKKS, enabling iPad‑based mobile POS, SKU‑level inventory tracking, automatic reordering and customer‑record features (including thank‑you tracking). The deployment helped A.K. RIKKS achieve a 40% increase in sales after the new store opened and delivered measurable efficiencies—staff already save at least four hours per week using the system, with an expected additional four hours per person saved within a year.

A.K. RIKKS

Jim Murray

Manager