Case Study: Jefferson Surgery Center achieves $24,000 in annual staffing savings with One Medical Passport

Jefferson Surgery Center - Customer Case Study

Jefferson Surgery Center, an ambulatory surgery center in Blue Bell, PA, was spending significant staff time on preoperative patient intake. Before using One Medical Passport, nurses had to phone patients in advance to collect medical histories, often making repeated calls because patients were unprepared or unavailable, making the process inefficient and costly.

Jefferson Surgery Center implemented One Medical Passport to streamline pre-admissions and online medical history collection. About 80% of patients now complete their histories online, reducing nurse call time by 15 minutes per call and allowing the center to close pre-admissions earlier each day. One Medical Passport helped Jefferson Surgery Center save an estimated $24,000 annually in staffing costs while improving data consistency and visibility into patient completion status.

Jefferson Surgery Center

Vicki Edelman

Jefferson Surgery Center